Privacy Policy
Last updated: November 30, 2025
1. Introduction
Sales Machine ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketing automation platform and services (collectively, the "Service").
Please read this Privacy Policy carefully. By accessing or using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use the Service.
2. Information We Collect
2.1 Information You Provide to Us
We collect information that you provide directly to us when you:
- Register for an account or create an organization
- Update your profile information
- Connect your social media accounts
- Create, upload, or publish content through the Service
- Contact us for support or submit feedback
- Subscribe to our newsletter or marketing communications
This information may include:
- Name, email address, and profile picture
- Organization name and details
- Payment and billing information (processed securely through third-party payment processors)
- Content you create, upload, or publish through the Service
- Communications with our support team
2.2 Information We Collect Automatically
When you use the Service, we automatically collect certain information about your device and usage patterns, including:
- Log data: IP address, browser type, operating system, pages visited, time and date of visits
- Usage data: features used, actions taken, time spent on the Service
- Device information: device type, unique device identifiers, mobile network information
- Cookies and similar tracking technologies (see Section 6 for more details)
2.3 Information from Third-Party Services
When you connect your social media accounts or other third-party services to the Service, we may receive information from those services, including:
- Profile information from connected social media accounts
- Access tokens and authentication credentials (stored securely and encrypted)
- Content and analytics data from connected platforms
The information we receive from third-party services is governed by their respective privacy policies. We encourage you to review the privacy policies of any third-party services you connect to the Service.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process transactions and send related information, including confirmations and invoices
- Send technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities in connection with the Service
- Detect, prevent, and address technical issues and security threats
- Personalize and improve your experience with the Service
- Send you marketing communications (you may opt out at any time)
- Comply with legal obligations and enforce our Terms of Service
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
4. How We Share Your Information
We may share your information in the following circumstances:
4.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as:
- Payment processing
- Cloud hosting and data storage
- Analytics and performance monitoring
- Email delivery and customer support tools
These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
4.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to:
- Comply with legal obligations
- Protect and defend our rights or property
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of users of the Service or the public
- Protect against legal liability
4.3 Business Transfers
If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.
4.4 With Your Consent
We may share your information with your consent or at your direction, including when you authorize us to share information with third-party services you connect to the Service.
5. Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit using TLS/SSL protocols
- Encryption of sensitive data at rest
- Regular security assessments and vulnerability testing
- Access controls and authentication mechanisms
- Regular backups and disaster recovery procedures
- Employee training on data protection and security best practices
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
If you discover a security vulnerability, please report it responsibly to support@the-salesmachine.com.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on the Service and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.
We use cookies for the following purposes:
- Essential cookies: Required for the Service to function properly, including authentication and session management
- Performance cookies: Help us understand how visitors interact with the Service
- Functionality cookies: Remember your preferences and settings
- Analytics cookies: Collect information about usage patterns to help us improve the Service
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of the Service.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Objection: Object to processing of your personal information
- Restriction: Request restriction of processing of your personal information
- Withdrawal of consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us at support@the-salesmachine.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
You may also update your account information and preferences at any time through your account settings within the Service.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:
- The nature and sensitivity of the information
- The purposes for which we process the information
- Legal and regulatory requirements
- The potential risk of harm from unauthorized use or disclosure
When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or legitimate business purposes.
8.1 Image Generation Service Data Retention
For images generated and saved through our Image Generation Service:
- Generated images stored in your saved collections are automatically deleted from our servers and database within 30 days of creation
- This applies to all images saved through the Image Generation Service, regardless of whether they are actively used or stored in your library
- Once deleted, images cannot be recovered or restored
- We recommend downloading any images you wish to keep permanently before the 30-day retention period expires
This retention policy helps us maintain efficient storage systems and ensures that user-generated content is not retained longer than necessary. If you have questions about this policy or need assistance with downloading your images, please contact us at support@the-salesmachine.com.
9. Children's Privacy
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information from our servers.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using the Service, you consent to the transfer of your information to these countries. We take appropriate safeguards to ensure that your information receives an adequate level of protection.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.
Material changes will be communicated to you through email or a prominent notice on the Service. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Service after any changes to this Privacy Policy constitutes acceptance of those changes.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: support@the-salesmachine.com